Privacy policy

Who is responsible for your information?

Unit Logistics Ltd is the proposed controller of personal information collected for its logistics enquiries. Contact: {{COMPANY_EMAIL}}. Address: {{COMPANY_ADDRESS}}.

Information collected through the website

The quote and contact forms collect the information you provide, including your name, company, email address, telephone number, job reference and message. A quote request can also include collection and delivery locations, site contacts, access notes, equipment details, requested services and preferred dates.

If you upload supporting files, these are stored with the enquiry. Please only provide information needed to assess the job. Avoid photographs containing people, confidential documents or unnecessary personal information.

The website records an enquiry reference, submission time and privacy acknowledgement. It also uses a session cookie and short-lived hashed identifiers to protect forms and limit abusive submissions. Hosting providers may keep technical access or security logs; the provider and log retention must be confirmed for the live hosting arrangement.

Why the information is used

Enquiry information is used to respond to your request, assess equipment and access requirements, prepare a quotation and discuss any subsequent booking. Security information is used to protect the website and investigate misuse.

Company approval required: record the applicable lawful basis for each purpose before launch. This should distinguish requests made by an individual entering a contract from business enquiries made on behalf of an organisation, and document any reliance on legitimate interests. An acknowledgement of this notice is not consent to marketing.

Who may receive the information?

Authorised staff need access to enquiries to respond and plan work. The live website may use hosting, database, email delivery and customer management providers to process information on the company’s behalf. Email notifications and an optional CRM connection operate only when configured.

To confirm before launch: the actual providers, any relevant operational recipients, the countries in which information is processed and the safeguards for any restricted international transfers. Do not assume that an unconfigured integration sends information.

Storage and retention

Enquiries are stored in the website’s database. Uploaded files are held in private server storage rather than a public image directory. Access is restricted to the configured server and authorised administration processes.

Retention schedule required: Unit Logistics must set and implement appropriate retention periods or clear retention criteria for enquiries, accepted jobs, uploaded files, security logs and backups. No business retention period has been supplied for this draft.

Your information rights

Depending on the circumstances, you may have rights to access and correct your information, request its deletion or restriction, object to processing, or receive a portable copy. Where processing relies on consent, you may withdraw that consent. Contact the company using its confirmed privacy contact to make a request.

You can also raise a concern with the Information Commissioner’s Office. Contacting the company first may help resolve a concern directly.

Cookies and changes

See the cookie policy for the website’s essential session storage and any optional analytics configuration. Optional analytics is not enabled in the current configuration. The notice should be reviewed when the website’s providers, purposes or data handling change.

Draft content prepared for company review using the ICO’s guidance on what a privacy notice should include. Publication date: awaiting approval.